Commercial & industrial services & supplies market research

Research Associates was founded in 1976 and has conducted well over 1,000 studies throughout the world for public and private sector clients.

RA carries out business-to-business market research in most industries and has particularly good experience in commercial and industrial services & supplies market research in UK and international markets.

In these sectors RA has carried out b2b market research projects relating to customer satisfaction and company imagemarket entry and developmentnew products or services, and company acquisition or due diligence.

Industrial services & supplies market research from Research Associates - 40 years of b2b international and UK market research

These projects have included working in markets such as –

  • Accountancy services
  • Audio-visual consultancy services
  • Breakdown services
  • Business process outsourcing
  • Catering supplies distribution
  • Commercial solicitors
  • Commercial supplies catalogues
  • Commercial valeting services
  • Consumer product testing
  • Construction management services
  • Contract hire
  • Distribution services
  • Educational supplies
  • Components catalogues
  • Energy consultancy
  • Environmental testing/consultancy
  • Facilities management
  • Facilities services
  • Financial SaaS
  • Fleet management
  • Fork-lift hire services
  • Geographical information services
  • HR services
  • M&E contracting services
  • Management consultancy
  • Marine consultancy
  • Moving and relocation services
  • Online legal information
  • Patent services
  • Pest control
  • Process engineering consultancy
  • Rail maintenance services
  • Risk management consultancy
  • Road maintenance services
  • Security and guarding services
  • Supply chain management
  • Tool hire
  • Trailer rental
  • Training services
  • Truck & van servicing
  • Utilities maintenance services
  • Vending machine supply
  • Warehousing
  • Waste and recycling services

Here are some of the many client endorsements RA has received for its studies in the commercial and industrial services & supplies sector. Please see clients page for a list of some of our customers and international page for a list of countries where RA has conducted market research projects.

“Research Associates were one of only a few companies with demonstrable expertise in acquisition search. RA quickly understood the brief and added value in the definition phase. The project proceeded to plan and on time and RA may have found a needle in a haystack!”
General Manager, business process outsourcing, Asia and UK
“Very good. Well managed and professionally portrayed to our customers. Keep in touch.”
Managing Director, truck and van servicing, UK
“Very good. They did a nice job overall partnering with me on all aspect of the project. A lot of great insights obtained to help stakeholders determine their strategy.”
Manager Market Research, risk management consultancy, Europe
“Very good. We are already making changes to our service offering as a result of the report findings which we know will have a positive impact. The speed at which the research was carried out and the depth of feedback received.”
Marketing Manager, commercial valeting services, UK
“Excellent. I chose RA on the basis of having commissioned two previous successful studies from them. It was an excellent exercise that met all of my requirements – it was produced to the required timescale and to the level of detail that made it a very valuable piece of work. Personal attention, hitting deadlines and being good people to work with. The approach works well!”
Sales & Marketing Director, construction and business services, UK and Middle East
“Very good. I chose RA on a combination of previous experience, strong proposal and flexibility in designing the programme to suit budget available. The study was delivered on time and all milestones were met. It is also useful to have individual comments as well as the overall summary.”
Head of Marketing, facilities management, UK
“Very good. The depth of the research will be used the company to set its international vision. The dedication and service of RA is greatly appreciated.”
General Manager, financial SaaS, UK
“Very good. Very professional with clear conclusions. We now know where we stand in the market.”
Managing Director, security and guarding services, UK
“As always, the commitment of the staff and the quality of the work at RA is exemplary, and once again I would like to thank you for your continuing support.”
Director and General Manager, mail-order components, Europe
“Excellent. A well-balanced report based upon in-depth interviews. Though confirming many of our own views of the sector the project highlighted the hurdles we need to overcome to enter the market and clarified the steps required to create a successful business. I found the marketing advice of particular value.”
General Manager Public Sector Business Unit, supply chain management services, UK
“Excellent. This research will be invaluable to me in the future as we begin to develop additional aspects to our sales and marketing policy and I hope that the knowledge that your work will be of practical value justifies the hard work that you clearly put into the exercise.”
Managing Director, vending machine supply, worldwide
“Excellent. I was impressed by the “no nonsense” approach to the work. It has been an excellent piece of work in terms of holding a mirror to our organisation – warts and all. The methods were sound. It delivered to us hard evidence of the real and sometimes emotive issues facing users of our service, and an insight into how well our competitors understand these.”
Market Development Manager, trailer rental, UK
“Very good. Professional and well presented. Very interesting competitor rating. Keep in touch!”
Divisional Director, environmental testing services, Europe
“Excellent! All questions we raised in our research brief have been fully answered. I chose RA because of the quality of previous work, knowledge and experience of the industry, and professionalism. Very professional, competent – a piece of work in which we can have commercial confidence. Quality and professionalism of project leader.”
Commercial Development Manager, security training, UK
“Understood the requirements fully, actioned the research project professionally and capably and matched the tight timescale laid down. A different approach that resulted in achieving the objectives set down. Did the job without fuss or bother. The questionnaire on company perceived customer needs and actual customer needs was enlightening.”
National Parts Development Manager, parts distribution and warehousing, UK
“Very good. RA has good experience of our type of business and had a good understanding of our requirements. Very well done.”
Managing Director, industrial and commercial supplies, UK

For more information or if you want to discuss your market research requirements, please contact Richard Brace on –

Tel: +44 (0)1785 813164 . Email: richard@research-associates.co.uk